Real-Time Impact Dashboard
Get instant visibility into your organization's performance with The Word's comprehensive dashboard. Track donations, volunteers, events, and engagement all in one place.
Donation Tracking
Real-time totals, trends, and donor analytics at your fingertips.
Volunteer Metrics
Track hours, participation rates, and volunteer engagement.
Event Performance
Measure attendance, registrations, and event success rates.
Community Growth
Monitor follower growth and engagement over time.
Donation Analytics
Understand your giving patterns with detailed donation analytics that help you optimize fundraising strategies.
Key Donation Metrics
- Total Donations: Lifetime and period-specific totals
- Average Gift Size: Track changes in donor generosity
- Recurring vs One-Time: Monitor sustainable giving growth
- Payment Method Breakdown: See which payment options donors prefer
- Corporate Matching: Track matched donations separately
- Donor Retention: Measure repeat giving rates
Data-Driven Fundraising
Organizations using analytics to inform their fundraising strategy raise 25% more than those relying on intuition alone. The Word gives you the data you need to make smarter decisions.
Donation Reports
- Daily, weekly, monthly, and annual summaries
- Year-over-year comparisons
- Campaign-specific tracking
- Donor source attribution
- Export to PDF or CSV for board reports
Volunteer Statistics
Track your volunteer program's effectiveness with comprehensive statistics and reporting.
Volunteer Metrics Tracked
- Total Volunteer Hours: Organization-wide and per-event totals
- Active Volunteers: Number of unique volunteers participating
- Hours per Volunteer: Average engagement levels
- Retention Rate: Percentage of returning volunteers
- Event Fill Rate: How quickly volunteer spots fill up
- No-Show Rate: Track reliability for better planning
Volunteer Reports
- Individual volunteer hour summaries
- Event-by-event breakdowns
- Grant compliance reports
- Volunteer recognition lists (top contributors)
- Export for external reporting systems
Engagement Analytics
Understand how your community interacts with your content and organization.
Engagement Metrics
- Follower Growth: Track new followers over time
- Post Engagement: Likes, comments, and shares per post
- Content Performance: Which posts resonate most
- Profile Views: How many people are discovering you
- Click-Through Rates: Engagement with your calls to action
Custom Reports
Generate reports tailored to your needs, whether for board meetings, grant applications, or internal planning.
Report Types
- Executive Summary: High-level overview for leadership
- Financial Reports: Detailed donation and revenue breakdowns
- Program Reports: Event and volunteer statistics
- Impact Reports: Combined metrics showing overall impact
- Donor Reports: Giving history and patterns
Export Options
- PDF reports with charts and visualizations
- CSV exports for spreadsheet analysis
- Scheduled automatic report delivery
- Custom date range selection
- Comparison period overlays
Goal Tracking
Set and monitor progress toward fundraising and volunteer goals.
- Fundraising Goals: Set targets for campaigns or annual giving
- Volunteer Hour Goals: Track progress toward service targets
- Event Goals: Monitor registration and attendance targets
- Community Goals: Track follower and engagement milestones
Visual Progress Tracking
Progress bars and milestone indicators help your team and supporters see how close you are to achieving goals, creating momentum and encouraging final pushes toward targets.