Frequently Asked Questions

The Word is a social platform connecting people with charities, volunteer opportunities, and community causes. We are a 501(c)(3) nonprofit organization dedicated to making community impact accessible to everyone.

The Word is free for individuals to join. We sustain the platform through business partnerships and charity subscriptions — see the app for charity pricing.

The Word is coming Spring 2026 on both iOS and Android. Join our waitlist to be notified when we launch.

No algorithms, no data harvesting, no ads. The Word is built for real-world impact, not engagement metrics. Every feature is designed to connect people with causes they care about and reward them for making a difference.

You earn points by donating to charities, volunteering your time, completing daily deeds, participating in communities, and joining adventures. The more you give back, the more you earn.

Adventures are gamified team challenges with themed treasure maps, milestones, and real rewards. Team up with friends and family to complete charitable missions and unlock prizes along the way.

You can redeem your points for gift cards (Amazon, iTunes, and more), merchandise, and experiences through our reward partners. New rewards are added regularly.

Yes. The Word is built with a privacy-first design. We never sell your data, and our platform is COPPA compliant, making it safe for families and children to use.

The Family Impact Score is a collective measure of your family's community impact through donations, volunteering, and community participation. It helps families track and celebrate their combined contributions together.

Visit our charity registration portal to get started. You will need your organization's EIN (Employer Identification Number) to complete registration.

We support credit cards, Apple Pay, Google Pay, PayPal, Venmo, and cryptocurrency donations. Our goal is to make giving as easy and accessible as possible.

Yes. You can create volunteer events, recruit volunteers, track hours, and manage check-ins all through The Word's platform. Everything you need to coordinate your volunteer programs in one place.

Charities subscribe to The Word with a monthly plan. Current pricing and plan details are shown in the app when you start the registration flow.

Register as a business partner to create digital coupons, geofenced promotions, and cause marketing campaigns. Visit our business page to learn more about all the tools available to grow your business while supporting your community.

Geofenced marketing uses location-based technology to deliver promotions to customers when they are near your business. This means your offers reach the right people at the right time, driving foot traffic to your store.

Yes. You can set matching ratios (2x, 3x) and spending limits for your corporate giving program. The Word handles tracking, reporting, and administration so you can focus on making an impact.

A Teacher Champion is a volunteer educator who shares knowledge and skills through The Word's community platform. Teacher Champions create learning opportunities and inspire others to develop new skills while giving back.

No. Anyone with expertise in a subject or skill can become a Teacher Champion. Whether you are a professional educator, a hobbyist, or an industry expert, your knowledge can make a difference.